About The Policy

At Web Royals, we keep privacy and confidentiality at the core of our services. We collect our client’s information, however, it is strictly reserved for our official record and only monitored/used for the betterment of our services. Our client’s personal information in our database is our responsibility and we do not rent/sell the information that our clients submit to us online. This privacy policy elaborates on why we collect the client information and how we use our client’s data without any ambiguity.

Personal Information Collected

The information we collect at Web Royals includes the client's first and last name, e-mail address, mailing address and phone number. This set of information is submitted by the client while signing up for the work contract with us or while subscribing to our emailing list. We may use the email or mailing address to respond to the comments or queries submitted by the clients through our 'contact us' form. Here, we clearly say that we may use the email addresses for our marketing campaigns strictly dependent on our client’s consent.
Our in-house sales team maintains the data of our services that have interested our clients in the past as well as the online purchases made by our clients.

Use of Collected Data

As mentioned earlier, we do not sell/rent out our client’s information however, we may incorporate it while processing the orders, seeking order confirmation. Our customer representatives may contact them via email, phone or mailing address to seek clarity regarding the order placed on our website. Our esteemed clients are kept in special consideration and may receive our promotional services offerings, updates and a newsletter release via email. Our marketing automation tools are integrated with our customer database and may incorporate the provided data for the betterment and alteration of our site’s customer journey and purchasing experience with us.

Newsletter Opt-out

We give 100% freedom to our clients in deciding over the use of their data. And if you (being a client) no longer wishes to receive any of our emails, newsletters or promotional emails, you may opt-out of receiving them by unsubscribing to our newsletters and promotional communication emails. If you feel hindered in following the instructions, you may call us at (972) 316-9523

Social Media (Features) and Widgets

Our official website is embedded with a variety of marketing plugins and widgets like Facebook Sharing Icon or a Like Button. These social sharing and marketing automation features may collect the following information; your IP address, the page you are visiting on our site and may seek out cookie permission to function properly. Please note that social media features and marketing automation widgets are either directly hosted on our site or by a third-party. Your interactions with these features are strictly governed by the third-party privacy policy. However, we carefully investigate all third-party services that we use; to make sure they are compliant with GDPR and other privacy regulations.

3rd Party Sharing

Any of the personal information of our clients is NEVER released to any of the third parties unless as described in this policy. We repeat we do not sell personal information to third parties under any circumstances.

Our payment gateway is integrated with the credit card processing companies to bill you for services. These companies do not retain, share, store any of the client’s identifiable information for any other purposes. To facilitate our customers with live chat support, we use a live chat tool on our website. These companies are authorized to use your personal information only as necessary to provide better services to us.

Security of Personal Information

Our client’s information is strictly secured by the use of the Secure Sockets Layer (SSL) Software throughout the exchange of transmission. It encrypts the information provided by the client during the transmission.

Like others, we follow industry-standard protocols to protect the personal information submitted to us, both during transmission and after the submission. However, it is important to understand that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send email us at support@webroyals.co

Access of Registered Accounts

Our clients can create an account on our website and can access their registered account by logging in on our website. Once logged in, the client can check their account settings and their previous information that they submitted to the site at the time of the account creation. The clients have the freedom to update their information by clicking the My Account option, only when are logged in to their accounts.

Changing & Deleting/Unsubscribing Accounts

If a client wishes to discontinue the account created on our website, he/she is liable to send us the email and request the cancellation of the account along with the deletion of their personal information. This will prevent the user from receiving any emails, newsletters or promotional correspondence from our side. Upon deletion of the account, we will not retain any information. This means that we will store the information for as long as the account is active to provide you services bought from our site. Until active, we may use your information as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies and Their Use

A cookie is a small amount of alphanumeric data, which includes a unique identifier that is sent to your browsing device and is stored on your device's hard drive. Each website can send its cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the website to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalized services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the web royal website features.

Second, we track the IP address you are coming from to help us diagnose problems with our server and to administer our website performance. The IP address that we track is also used to gather broad demographic information about you, such as your location and your Internet service provider. We may also collect combined information on how our users are utilizing the site. This might include information regarding traffic patterns through the site and search queries. No IP address/log file information is tied to Personally Identifiable Information (PII).

Third, we use cookies to log your browser type, access time, URLs from which you came to our site and URLs viewed by you while on our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form.

This privacy statement does not cover the use of cookies by our partners, affiliates, tracking utility company, service providers. We have no access or control over their cookie usage; we know that our responsible partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

Clear Gifs (Web Beacons/Web Bugs)

We use a software technology known as 'Clear gifs' or the Web Beacons/Web Bugs to monitor and manage the effectiveness of the content present on our site. It informs us what content is performing and generating results. Clear gifs are similar to cookies, used to monitor the online journey of the users. Unlike cookies, clear gifs do not get stored on the visitor’s hard drive. These are tiny graphics, invisibly embedded on the web pages and are about the size of the dot(.). Most importantly, we do not tie the information gathered by clear gifs to our client's PII - personally identifiable information.

Testimonials

We post our client’s testimonials with their names on our website to encourage our visitors to avail themselves of our services. However, it is with our client’s consent that we go about it. If you want us to remove your name and the testimonials from our website, please write to us at support@webroyals.co or reach out to us at our toll-free number (972) 316-9523.

Links to Other Web Sites

Our website includes links to other web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is ruled by their privacy statements. It is why we advise you to carefully go through the privacy statement of any website you visit through our website.

Notification of the Changes in Privacy Policy

We take it as our responsibility to inform our clients of any changes made in the privacy policy. We will update our privacy statement and will notify everyone involved with us so that each client remains informed of the decisions we take regarding the customer information and its confidentiality. However, we reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or through a notice on our homepage before the change takes effect.

Legal Disclaimer

For any legal obligation, we reserve the right to disclose your personally identifiable information if asked by law and only when it is critical to disclose it to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Questions

This privacy policy explains everything in details. However, if you have any further question or inquiry regarding our Privacy Policy or about the use of your information, feel free to write us at support@webroyals.co. Or you can also reach us on our toll-free number (972) 316-9523

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